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Team members and roles

Learn about the roles and responsibilities of team members on Teachfloor, including Owners, Administrators, Instructors, and Assistants.

Filippo Schiano di Pepe avatar
Written by Filippo Schiano di Pepe
Updated over 2 months ago

Welcome to our helpful guide on Team members!

Teachfloor lets you collaborate with your team by assigning them different roles — each with specific permissions.

There are 4 types of team members on Teachfloor:

  1. Owner

  2. Administrator

  3. Instructor

  4. Assistant

Each role has different levels of access and control. This guide explains what each role can and cannot do, so you can manage your team with confidence.

1. Owner

The Owner is the person who buys the subscription and has full control of the Teachfloor account.

✅ What the Owner Can Do:

  • Billing – View, upgrade, or downgrade the plan

  • Invite Team Members – Add Admins, Instructors, and Assistants

  • Integrations – Connect apps like Zoom, Slack, Stripe, Zapier, API, etc.

  • Whitelabeling – Customize the platform’s branding

  • Language & Currency – Change platform language and currency

  • Community – Create and interact with course communities

  • Courses – Create, publish, and manage all courses

  • Analytics – View detailed reports for every course

  • Assessments – Review and grade student submissions

  • Invite Students – Add learners to any course

ℹ️ Tip: Owners have the highest level of access on Teachfloor.

🛠️ 2. Administrator

An Admin has almost the same powers as the Owner — except billing access.

✅ What the Admin Can Do:

  • Invite Team Members – Add other Admins, Instructors, and Assistants

  • Integrations – Set up Zoom, Slack, Stripe, Zapier, etc.

  • Whitelabeling – Change platform look and feel

  • Language & Currency – Update platform language or currency

  • Community – Create and interact with course communities

  • Courses – Build, edit, and publish courses

  • Analytics – View insights for each course

  • Assessments – Grade assignments

  • Invite Students – Add learners to any course

❌ What Admins Cannot Do:

  • Access billing or payment settings

💡 Tip: Admins are perfect for managing courses without handling payment details.

3. Instructor

An Instructor can only manage the courses they are assigned to.

✅ What Instructors Can Do:

  • Invite Assistants – Only for the courses they’re assigned

  • Edit Course – Make changes to assigned courses

  • Analytics – See reports for their own courses

  • Community – Interact in their course’s discussion board and messages

  • Assessments – Grade learners in their own course

  • Invite Students – Add learners to their assigned course

❌ What Instructors Cannot Do:

  • Access other courses

  • Use Whitelabeling, Integrations, or Billing

  • Change currency or platform settings

  • Turn off community features

  • Create new courses

📝 Note: Instructors are focused on teaching and managing only the courses they’re linked to.

(see the screenshot below to see, what an instructor can do)

4. Assistant

Assistants support Instructors but have the least permissions on Teachfloor.

✅ What Assistants Can Do:

  • Assessments – Grade student assignments

  • Community – Chat with learners in assigned courses

  • Learner Analytics – View progress of learners assigned to them

❌ What Assistants Cannot Do:

  • Edit courses

  • Create new courses

  • Invite anyone (team members or students)

  • Use integrations, billing, whitelabeling, or settings

  • Turn off the community feature

🔒 Reminder: Assistants can only see and support — they cannot manage.

(see the screenshot below to see, what an assistant can do)

📊 Summary Table – Team Role Permissions

Action / Access

Owner

Admin

Instructor

Assistant

Access Billing

✅

❌

❌

❌

Invite Team Members

✅

✅

Assistant only

❌

Course Creation

✅

✅

❌

❌

Edit Course

✅

✅

✅ (assigned only)

❌

View Course Analytics

✅

✅

✅ (assigned only)

✅ (only assigned learners)

Assess Learners

✅

✅

✅

✅

Invite Students

✅

✅

✅

❌

Whitelabeling

✅

✅

❌

❌

Language & Currency Settings

✅

✅

❌

❌

Platform Integrations

✅

✅

❌

❌

Community Access

✅

✅

✅ (assigned course)

✅ (assigned learners)

💬 Need Help?

Still unsure or need help setting roles?

Just click the chat box at the bottom-right of your screen — you'll talk to a real human (not a bot). We’re here to help!


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